Snap A Plate Support

Need help with Snap a Plate? We're happy to help.

For questions about your account, recipes, subscription, privacy, or technical issues, contact us at:

When contacting support, please include the email address associated with your Snap a Plate account and a brief description of the issue.

Common Questions

How does Snap a Plate work?
Take or upload a photo of your food and Snap a Plate uses AI to create an estimated recipe based on what it sees. You can edit the recipe and save it to your personal Recipe Book.

Is my first recipe free?
Yes. Eligible new users receive 1 free AI recipe scan.

What is included with Premium?
Premium includes up to 25 AI recipe scans per month.

How much does Premium cost?
Premium Monthly is $7.99/month and Premium Annual is $79.99/year.

Do unused recipe scans roll over?
No. Your allowance resets monthly and unused scans do not roll over.

Can I edit my recipes?
Yes. AI-generated recipes can be edited and saved to your Recipe Book.

Can Snap a Plate identify allergens?
No. Snap a Plate cannot reliably identify allergens or every ingredient from a photograph. Always verify ingredients and allergen information yourself.

What happens if I cancel Premium?
Previously saved recipes may remain available in your Recipe Book after your paid subscription ends. New AI recipe generation will require an active subscription after your free scan has been used.

How do I delete my account?
You can request account deletion by emailing snapaplate@gmail.com from the email address associated with your account. You can also visit our Delete Your Snap a Plate Account page for additional information.

Helpful Links

Privacy Policy
Visit our Snap a Plate Privacy Policy page.

Terms of Use
Visit our Snap a Plate Terms of Use page.

Account Deletion
Visit our Delete Your Account page.

Contact Snap a Plate

Email:snapaplate@gmail.com

We aim to respond to support requests as soon as reasonably possible.